restaurant staff

Wage Violations on the Rise: Technology to the Rescue

Wage Violations on the Rise: Technology to the Rescue

Employee wage litigation is prevalent in the restaurant industry but luckily there is existing technology that can help prevent this occurrence from happening.

5 Tips for Helping Your Average Server Sell More Wine

5 Tips for Helping Your Average Server Sell More Wine

According to a study done by Technomic, Inc. who surveyed over 150 customers who order wine in restaurants, “Only 40% of customers surveyed reported that their server, sommelier, or bartender made recommendations, but almost all of them took the recommendation into consideration; with most thinking the person doing the recommending was helpful.”

5 Easy Tips for Reducing Staff Turnover

5 Easy Tips for Reducing Staff Turnover

Compared to other industries, restaurants see one of the highest rates of staff turnover. Student employees and seasonal workers are one the biggest reasons, but despite the seasonality of the industry, a high staff turnover rate ultimately costs you money.

Empowering Your Servers to Increase Sales

Empowering Your Servers to Increase Sales

The secret to getting a team that is providing outstanding customer service, upselling, receiving larger tips, and working with each other to keep the restaurant flow moving comes down to empowering your servers.

Using Mobile Payments to Improve Staff Performance

Using Mobile Payments to Improve Staff Performance

Measuring the performance of your staff is one of the hardest parts of running a restaurant, but hard data can make it a lot easier. With the technology available today, you are missing out if you're not gathering information from each transaction being made. Adopting technology, such as mobile payments, is a huge first step to easy data gathering.

6 Tips for Hiring An Effective Wait Staff

6 Tips for Hiring An Effective Wait Staff

Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.