restaurant management

Don't Compete: Work With Your Neighbors

Don't Compete: Work With Your Neighbors

The more reasons you give for people to come out to your neighborhood to eat, shop and play, the better. Try not to think about each business as competition but as partners.

Easy Ways to Reduce Your Restaurant's Unwanted Noise

Easy Ways to Reduce Your Restaurant's Unwanted Noise

When you go out to eat a little bit of ambient noise or crowd chatter is to expected.  You are, after all, in a public space.  But, just like everything else in life, too much is too much. There is, however, good news: the restaurant industry is full of creative people with solutions to reduce the ad nauseum of your dining space.

5 Instagram Tips For Connecting with Your Customers

5 Instagram Tips For Connecting with Your Customers

When it comes to your business, you need to think of Instagram as a tool to visually interact with your customers, not just to broadcast to them. The platform itself may be free, but it requires an investment of time and staff to be sure it’s being used to its maximum potential.  

5 Tips for Helping Your Average Server Sell More Wine

5 Tips for Helping Your Average Server Sell More Wine

According to a study done by Technomic, Inc. who surveyed over 150 customers who order wine in restaurants, “Only 40% of customers surveyed reported that their server, sommelier, or bartender made recommendations, but almost all of them took the recommendation into consideration; with most thinking the person doing the recommending was helpful.”

5 Ways Background Music Can Influence Your Restaurant's Customers

5 Ways Background Music Can Influence Your Restaurant's Customers

Music is powerful.  It makes us move, changes our mood, and can even give us energy or put us to sleep.  Music has a strong psychological influence over humans, which makes choosing the right background music important for a restaurant.  

Empowering Your Servers to Increase Sales

Empowering Your Servers to Increase Sales

The secret to getting a team that is providing outstanding customer service, upselling, receiving larger tips, and working with each other to keep the restaurant flow moving comes down to empowering your servers.

6 Tips for Hiring An Effective Wait Staff

6 Tips for Hiring An Effective Wait Staff

Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.