The more reasons you give for people to come out to your neighborhood to eat, shop and play, the better. Try not to think about each business as competition but as partners.
When you go out to eat a little bit of ambient noise or crowd chatter is to expected. You are, after all, in a public space. But, just like everything else in life, too much is too much. There is, however, good news: the restaurant industry is full of creative people with solutions to reduce the ad nauseum of your dining space.
According to a study done by Technomic, Inc. who surveyed over 150 customers who order wine in restaurants, “Only 40% of customers surveyed reported that their server, sommelier, or bartender made recommendations, but almost all of them took the recommendation into consideration; with most thinking the person doing the recommending was helpful.”
Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.