Today there are some amazing companies and apps that have transformed life and culture. If you’re a restaurant owner in a metropolitan area, there’s a good chance that some of your patrons arrived at your restaurant in an Uber car. If you need help placing orders with suppliers, you could set up an account with Orderly. These examples can and hopefully will be applied to your business. So let’s get to the list.
Though great food is important to the success of your restaurant, it isn't quite enough to bring customers back again and again. Human beings are visceral creatures. We take in information with our five senses and make judgments about our surroundings. The job of your restaurant is to create surroundings that make customers feel happy, invited and even excited to be there.
Yelp. In the past, it’s the thing that could make or break your restaurant. A few bad reviews and low-star ratings would send you scrambling into a PR frenzi. Some could even argue that this is still the case when it comes to marketing towards new potential customers. However, there’s no denying that the power of Yelp is becoming less credible. While usage numbers might be steadily increasing, they are currently dealing with significant perception and trust issues.
The difference between good and great restaurants are how they manage their time, resources, and customers. Managers of great restaurants know that diners in today's fast-paced world are looking for more than just delicious food. Time is one of the most precious resources and saving just one minute with every order that's made means you can provide for more customers, resulting in a boost of revenue.
With the best profit margins in the industry sitting at 3-5%, restaurants are seizing software and apps that either help increase their bottom lines or keep money in their bank accounts. Or so they think. Most restaurants actually throw away hundreds of dollars - if not more - on restaurant technology every month.
From plastic straws to paper menus, restaurants generate quite a bit of trash - the industry average is an amazing 100,000 pounds per year. Making small changes to reduce paper, plastic, and polystyrene use can reduce landfill waste, change our air quality, and improve public health, without a big impact on your wallet.