As sparkling wines have gained popularity in the US, the sparkling options available have increased too. Prices can vary widely when it comes to sparkling wine, and it’s challenging to know the difference between different types of sparkling wine, and whether those price differences are worth it to you or your customers.
Loyalty programs used to be simple and straightforward. Get a punch card, buy 10 ice cream cones, get an 11th cone free. Times have changed…a lot, and that’s a good thing. Mobile payment systems offer a unique chance to gather data from our customers and use that data to deliver the best experience and turn those customers into longtime regulars.
According to a study done by Technomic, Inc. who surveyed over 150 customers who order wine in restaurants, “Only 40% of customers surveyed reported that their server, sommelier, or bartender made recommendations, but almost all of them took the recommendation into consideration; with most thinking the person doing the recommending was helpful.”
Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.