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5 Easy Tips for Reducing Staff Turnover

5 Easy Tips for Reducing Staff Turnover

Compared to other industries, restaurants see one of the highest rates of staff turnover. Student employees and seasonal workers are one the biggest reasons, but despite the seasonality of the industry, a high staff turnover rate ultimately costs you money.

Empowering Your Servers to Increase Sales

Empowering Your Servers to Increase Sales

The secret to getting a team that is providing outstanding customer service, upselling, receiving larger tips, and working with each other to keep the restaurant flow moving comes down to empowering your servers.

6 Tips for Hiring An Effective Wait Staff

6 Tips for Hiring An Effective Wait Staff

Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.

The Rise of the Vegan Experience

The Rise of the Vegan Experience

What was once considered a practice for those in fringe groups of animal lovers and “tree-huggers”, the vegan diet has now blossomed into a common American lifestyle with great health benefits, and the restaurant industry has evolved along with it.  Now more than ever, the vegan restaurant industry is booming.

Case Study: Creating a Buck-list-Worthy Experience

Case Study: Creating a Buck-list-Worthy Experience

As the fine food industry has grown, and chefs have become celebrities, Americans have become more willing to add dining experiences to their lifetime bucket list.

How Restaurant Payment Solutions Affect Your Bottom Line

How Restaurant Payment Solutions Affect Your Bottom Line

Peace of mind equals peace of wallet. That's what they say. The restaurant industry dates back to 18th century France. That’s a long time to test the waters of discovery into what people seek from a dining experience. One rule has stood the test of time – great service equals happy customers, and happy customers bring in dollars.

Engaging your restaurant customers the way they want to be engaged

Engaging your restaurant customers the way they want to be engaged

Restaurant owners everywhere are struggling to figure out how to communicate with their customers. How can they make a lasting impression on them, such that they want to come back over and over again?