Peace of mind equals peace of wallet. That's what they say. The restaurant industry dates back to 18th century France. That’s a long time to test the waters of discovery into what people seek from a dining experience. One rule has stood the test of time – great service equals happy customers, and happy customers bring in dollars.
As the years have passed, we have seen the business side of food change with the times. The basics remain, but how we go about our daily routine is drastically different. First and foremost is that we’ve entered the age of technology. Most diners are mobile first, expect results quickly, and hate to wait. From the moment your customer seeks to dine out they’re doing research online, perhaps grabbing an Uber for transportation and more likely than not they are opting to pay their bills online or from their phones. People are pulling out the plastic less and choosing convenience more.
As a restaurant owner you are all too aware of the strides in technology. In fact, it’s probably hard to keep up with trends while also managing your restaurant’s day-to-day activities. You might even be inclined to shut down anyone who approaches you on the topic of tech. However, you will want to stay studied-up on mobile payment solutions as they can offer you tremendous bang for your buck while allowing for an enhanced customer experience. The size of your business does not matter, as big brands and smaller mom & pop shops alike are reporting tremendous results by keeping up with this realm of technology.
If you are interested in expanding your wallet, check out some key areas to pay attention to here.
If you would like to learn more about accepting mobile payment at your restaurant or bar try Split, an innovative solution that helps restaurants enrich and enhance the customer experience by connecting them to their guests phone.