Notice a change in your Instagram feed? This summer Instagram followed the lead of its parent company, Facebook, and started using a new algorithm to deliver content. Instead of the straightforward, chronological approach, it now curates your feed based on what it thinks you like and want to see.
Measuring the performance of your staff is one of the hardest parts of running a restaurant, but hard data can make it a lot easier. With the technology available today, you are missing out if you're not gathering information from each transaction being made. Adopting technology, such as mobile payments, is a huge first step to easy data gathering.
All around us we see payment technology booming. If you’re a restaurant that has yet to adopt this payment system as part of your business model, you might still be reluctant to take the leap. It’s just another thing to install into your daily operations system and to train your staff on. Who's got time for that?
Peace of mind equals peace of wallet. That's what they say. The restaurant industry dates back to 18th century France. That’s a long time to test the waters of discovery into what people seek from a dining experience. One rule has stood the test of time – great service equals happy customers, and happy customers bring in dollars.
The difference between good and great restaurants are how they manage their time, resources, and customers. Managers of great restaurants know that diners in today's fast-paced world are looking for more than just delicious food. Time is one of the most precious resources and saving just one minute with every order that's made means you can provide for more customers, resulting in a boost of revenue.
We hung out with Rich and the rest of his staff at Hugo's Oyster Bar on their first night using Split and got to see how it improved business on a hectic Friday night. By the end of the night Split had helped the waitstaff earn an average tip of 21%, cut their table turn over rate down by 15 minutes, and more than half of the waitstaff averaged 5 star ratings.
Since Steve Jobs introduced the first iPhone in 2007, smartphones have rapidly changed the way we shop, search, and spend. Today, more than 188 million people own a smartphone in the US and that number is expected to reach 200 million by end of this year. These devices have become a very integral part of our lives and we rely on them to perform the most trivial to the most intimate tasks.