Offer a unique loyalty program to your customers

Offer a unique loyalty program to your customers

Loyalty programs used to be simple and straightforward. Get a punch card, buy 10 ice cream cones, get an 11th cone free. Times have changed…a lot, and that’s a good thing. Mobile payment systems offer a unique chance to gather data from our customers and use that data to deliver the best experience and turn those customers into longtime regulars.

Wage Violations on the Rise: Technology to the Rescue

Wage Violations on the Rise: Technology to the Rescue

Employee wage litigation is prevalent in the restaurant industry but luckily there is existing technology that can help prevent this occurrence from happening.

Don't Compete: Work With Your Neighbors

Don't Compete: Work With Your Neighbors

The more reasons you give for people to come out to your neighborhood to eat, shop and play, the better. Try not to think about each business as competition but as partners.

Easy Ways to Reduce Your Restaurant's Unwanted Noise

Easy Ways to Reduce Your Restaurant's Unwanted Noise

When you go out to eat a little bit of ambient noise or crowd chatter is to expected.  You are, after all, in a public space.  But, just like everything else in life, too much is too much. There is, however, good news: the restaurant industry is full of creative people with solutions to reduce the ad nauseum of your dining space.

Rise to Expectations: 4 Innovative Business Hacks for Restaurants

Rise to Expectations: 4 Innovative Business Hacks for Restaurants

Today there are some amazing companies and apps that have transformed life and culture. If you’re a restaurant owner in a metropolitan area, there’s a good chance that some of your patrons arrived at your restaurant in an Uber car. If you need help placing orders with suppliers, you could set up an account with Orderly. These examples can and hopefully will be applied to your business. So let’s get to the list.

5 Instagram Tips For Connecting with Your Customers

5 Instagram Tips For Connecting with Your Customers

When it comes to your business, you need to think of Instagram as a tool to visually interact with your customers, not just to broadcast to them. The platform itself may be free, but it requires an investment of time and staff to be sure it’s being used to its maximum potential.  

5 Tips for Helping Your Average Server Sell More Wine

5 Tips for Helping Your Average Server Sell More Wine

According to a study done by Technomic, Inc. who surveyed over 150 customers who order wine in restaurants, “Only 40% of customers surveyed reported that their server, sommelier, or bartender made recommendations, but almost all of them took the recommendation into consideration; with most thinking the person doing the recommending was helpful.”

5 Ways Background Music Can Influence Your Restaurant's Customers

5 Ways Background Music Can Influence Your Restaurant's Customers

Music is powerful.  It makes us move, changes our mood, and can even give us energy or put us to sleep.  Music has a strong psychological influence over humans, which makes choosing the right background music important for a restaurant.  

5 Easy Tips for Reducing Staff Turnover

5 Easy Tips for Reducing Staff Turnover

Compared to other industries, restaurants see one of the highest rates of staff turnover. Student employees and seasonal workers are one the biggest reasons, but despite the seasonality of the industry, a high staff turnover rate ultimately costs you money.

Technological Innovation in the Restaurant Industry: What Gadgets are Cooking in the Kitchen Now?

Technological Innovation in the Restaurant Industry: What Gadgets are Cooking in the Kitchen Now?

While your guests tend to focus on menu updates and overall service quality, restaurant owners have to think about their business as a whole and what steps to take next and what technology they can invest in to bump up customer satisfaction, safety, and operational efficiency. 

5 Tips For Crafting The Perfect Wine List For Your Restaurant

5 Tips For Crafting The Perfect Wine List For Your Restaurant

When it comes to planning your wine list, many factors must work together to be sure it is well curated and unique to your restaurant.

Empowering Your Servers to Increase Sales

Empowering Your Servers to Increase Sales

The secret to getting a team that is providing outstanding customer service, upselling, receiving larger tips, and working with each other to keep the restaurant flow moving comes down to empowering your servers.

Using Mobile Payments to Improve Staff Performance

Using Mobile Payments to Improve Staff Performance

Measuring the performance of your staff is one of the hardest parts of running a restaurant, but hard data can make it a lot easier. With the technology available today, you are missing out if you're not gathering information from each transaction being made. Adopting technology, such as mobile payments, is a huge first step to easy data gathering.

Show Your Customers Extra Love with Loyalty Perks

Show Your Customers Extra Love with Loyalty Perks

Customers who feel invested in your business are a dependable stream of income and are fun to have in your restaurant. These relationships take work to establish, but loyal customers are more likely to spend more money and return more often.

6 Tips for Hiring An Effective Wait Staff

6 Tips for Hiring An Effective Wait Staff

Hiring new staff, especially in an industry with such high turnover, is no restaurateurs favorite task. Yet it’s not something you can afford to do poorly because inefficient wait staff and staff turnover costs you money. When it comes to growing your team, remember that the harder you are on hiring, the easier managing will be for you in the future.

The Rise of the Vegan Experience

The Rise of the Vegan Experience

What was once considered a practice for those in fringe groups of animal lovers and “tree-huggers”, the vegan diet has now blossomed into a common American lifestyle with great health benefits, and the restaurant industry has evolved along with it.  Now more than ever, the vegan restaurant industry is booming.